Privacy policy
How The Penny Patch Caravan Hire uses and protects customer information.
Information we collect
We collect account details, contact information, booking details, messages and payment references needed to provide caravan hire services. Card details are entered directly with Stripe and are not stored by this website.
How we use information
Information is used to administer bookings, take payments, communicate with customers, maintain records, prevent fraud and meet legal obligations.
Service providers
We may use service providers including Stripe for payments, an SMTP provider for email and our website hosting provider.
Retention and security
Records are retained only for as long as necessary for booking administration, accounting, dispute handling and legal compliance. Appropriate access controls, encryption in transit and backups should be maintained.
Your rights
Add your data access, correction, deletion, objection and complaint procedures, together with the relevant supervisory authority details.
Contact
Privacy enquiries can be sent using the contact details shown in the footer.